jep77 takes your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used and protected, and the rights you hold over your own information.
1.1 Who We Are. jep77 is an internationally operated online betting and casino platform accessible at jep77.app, providing sports betting, live casino games, slot games, togel (Indonesia's traditional numbers lottery), fish shooting, and esports betting services primarily to players in Indonesia. References to "jep77", "we", "us", or "our" in this Privacy Policy refer to the operator of the jep77 platform.
1.2 Scope of This Policy. This Privacy Policy governs the collection, processing, storage, and disclosure of personal data that jep77 obtains through: (a) your use of the jep77 website and all associated pages; (b) your registration and maintenance of a jep77 account; (c) your participation in games, promotions, and other Platform features; and (d) your communications with jep77 support staff.
1.3 Third-Party Sites. The Platform may contain references to third-party content providers, game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, whose privacy practices are governed by their own policies. jep77 is not responsible for the privacy practices of any third party. This Privacy Policy applies exclusively to data processed by jep77.
1.4 Acceptance. By creating an account on jep77 or continuing to use the Platform after this Privacy Policy has been published or updated, you confirm that you have read, understood, and agree to the practices described herein. If you do not agree, you must discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.
2.1 Account Registration Data. When you create a jep77 account, we collect the personal information you provide, which may include:
2.2 Identity Verification (KYC) Data. To comply with our anti-money-laundering obligations and to verify player identity, we may collect copies of:
2.3 Financial Transaction Data. We record all deposit and withdrawal transactions conducted through the Platform, including: transaction amount in Rupiah (IDR / Rp), payment method used, transaction timestamp, transaction reference number, and the originating and destination account details. We do not store full card numbers or complete banking credentials on our servers.
2.4 Gaming Activity Data. We collect a detailed record of your gameplay on jep77, including game type (slots, live casino, sportsbook, togel, fish shooting, esports), individual wagers placed, game outcomes, session start and end times, and bonus usage history.
2.5 Technical & Device Data. When you access the Platform, we automatically collect technical information including your IP address, browser type and version, operating system, device type (mobile or desktop), screen resolution, referring URL, and pages visited. This data is used for security monitoring, fraud prevention, and improving Platform performance.
2.6 Communications Data. If you contact jep77 support via live chat or email, we retain a record of that correspondence, including the content of messages, timestamps, and any attachments, for quality assurance, dispute resolution, and regulatory compliance purposes.
2.7 Marketing Preferences. Where you have opted in to receive promotional communications from jep77, we store your marketing preferences, including whether you have opted in or out of email, SMS, and in-platform notification channels.
jep77 collects personal data through the following channels:
| Collection Method | Description |
|---|---|
| Direct Submission | Information you voluntarily provide during account registration, KYC upload, support contact, or promotion entry. |
| Automated Collection | Technical and device data collected automatically via server logs, cookies, and analytics tools when you access the Platform. |
| Payment Processors | Transaction confirmation data received from Indonesian banks (BCA, BRI, BNI, Mandiri, etc.) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) when you initiate deposits or withdrawals. |
| Identity Verification Partners | Data returned by third-party KYC and fraud-prevention service providers engaged to verify the authenticity of identity documents. |
| Game Studio Data Feeds | Game outcome and session data transmitted from certified game studios (e.g., Evolution Gaming, Pragmatic Play) to our Platform in real time. |
jep77 uses the personal data we collect for the following purposes:
jep77 processes your personal data on the following legal grounds:
6.1 Third-Party Service Providers. jep77 shares personal data with carefully selected third-party service providers who assist us in operating the Platform. These include KYC and identity verification partners, payment processing providers, cloud hosting infrastructure providers, fraud detection and cybersecurity vendors, and customer support platform providers. All third-party processors are bound by data processing agreements that restrict their use of your data to the specific services they provide to jep77 and require appropriate technical and organisational security measures.
6.2 Game Studios. Certain game session data — including wager amounts, outcomes, and session identifiers — is shared with licensed game studios (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft) for the purpose of game operation, outcome verification, and dispute resolution. These studios operate under their own international gaming licences and are subject to their own data protection obligations.
6.3 Payment Partners. When you initiate a deposit or withdrawal, we share the necessary transaction details with the relevant Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) or e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja) to process the payment. These institutions are independently regulated and have their own privacy frameworks.
6.4 Legal & Regulatory Authorities. jep77 will disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by a valid legal order, warrant, or regulatory directive, or where disclosure is necessary to protect the rights, property, or safety of jep77, its players, or the public.
6.5 No Sale of Data. jep77 does not sell, rent, or trade your personal data to any third party for their own independent marketing or commercial purposes. Your data is used solely as described in this Privacy Policy.
6.6 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of jep77's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer via email or an in-platform notice, and the acquiring entity will be required to honour the commitments made in this Privacy Policy.
7.1 Retention Periods. jep77 retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. The following general retention guidelines apply:
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of the account plus 5 years after closure |
| KYC Identity Documents | Duration of the account plus 5 years after closure |
| Financial Transaction Records | Minimum 7 years for AML compliance purposes |
| Gaming Activity Logs | Duration of the account plus 3 years after closure |
| Support Correspondence | 3 years from the date of the last interaction |
| Marketing Preferences | Until you withdraw consent or close your account |
| Technical & Device Logs | 13 months on a rolling basis |
7.2 Post-Retention Disposal. Once the applicable retention period has expired and there is no ongoing legal obligation requiring continued storage, jep77 will securely delete or anonymise your personal data so that it can no longer be associated with you as an identifiable individual.
8.1 What Are Cookies. Cookies are small text files that are placed on your device when you visit jep77.app. They allow the Platform to recognise your device on return visits, maintain your session while you are logged in, remember your preferences, and gather analytics data to help us improve the Platform.
8.2 Types of Cookies We Use.
8.3 Managing Cookies. You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may impair the functionality of jep77.app, including the ability to log in or maintain an active game session.
9.1 Security Measures. jep77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
9.2 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jep77 will notify affected players without undue delay and will take all reasonable steps to contain the breach, assess its impact, and prevent recurrence.
9.3 Your Responsibilities. While jep77 maintains robust security measures on our side, the security of your account also depends on you keeping your login credentials confidential. You must not share your jep77 username or password with any third party. If you suspect that your account credentials have been compromised, contact jep77 support immediately.
As a jep77 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] or via live chat. We will respond to all verified requests within 30 days.
You have the right to request a copy of all personal data jep77 holds about you, along with information about how it is being used and with whom it has been shared.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. Account details such as your email address and phone number can be updated directly in your account settings.
In certain circumstances, you have the right to request the deletion of your personal data. Note that this right is subject to overriding legal obligations — for example, jep77 is required to retain financial transaction records for a minimum of 7 years for AML compliance, which takes precedence over erasure requests in respect of that data.
You may request that jep77 restricts the processing of your personal data in specific circumstances, such as while a dispute regarding the accuracy of your data is being resolved.
Where processing is based on your consent or on a contract with you, you have the right to receive a copy of the personal data you have provided to jep77 in a structured, commonly used, and machine-readable format.
You have the right to object to jep77's processing of your personal data where that processing is based on our legitimate interests. You may also object to the use of your data for direct marketing purposes at any time, with immediate effect.
Where processing is based on your consent (for example, marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.
11.1 21+ Only. jep77 is strictly an adults-only platform. We do not knowingly collect, process, or store personal data from any individual under the age of 21. All persons registering an account confirm that they are at least 21 years of age at the time of registration.
11.2 Age Verification. jep77 employs robust age verification processes, including document-based KYC checks, to confirm that players meet the 21+ age requirement. Any account identified as belonging to a person under the age of 21 will be immediately suspended, all deposits will be returned where verifiably traceable, and the matter may be referred to the relevant authorities.
11.3 Parental Controls. If you are a parent or guardian and believe that a minor under your care has registered an account on jep77 without your knowledge, please contact us immediately at [email protected]. We will investigate and take appropriate action with urgency.
12.1 Cross-Border Processing. As an internationally operated platform, jep77 may transfer your personal data to servers and service providers located outside Indonesia. Such transfers may include data processed by cloud infrastructure providers, KYC verification partners, and game studio data feeds from certified international studios.
12.2 Safeguards. Wherever personal data is transferred internationally, jep77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. These safeguards include contractual data processing agreements incorporating standard data protection clauses and requirements that recipient organisations maintain adequate security standards.
12.3 Your Acknowledgement. By using the jep77 Platform, you acknowledge and consent to the international transfer of your personal data as described in this clause, subject to the protections outlined herein.
13.1 Right to Update. jep77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or Platform functionality. The revised Privacy Policy will be published on this page with an updated "Last Updated" date at the top of the document.
13.2 Notification of Material Changes. Where changes to this Privacy Policy are material — meaning they significantly affect how we collect or use your personal data, or reduce your privacy rights — jep77 will endeavour to provide advance notice to registered players via email or an in-platform notification at least 14 days before the changes take effect.
13.3 Continued Use. Your continued use of the jep77 Platform after a revised Privacy Policy has been posted constitutes your acceptance of those changes. If you do not agree with any update to this Privacy Policy, you must discontinue use of the Platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how jep77 handles your personal information, please contact our support team using the details below:
We are committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with our response to your privacy concern, you retain the right to escalate the matter through the dispute resolution process outlined in our Terms & Conditions.
A summary of the core commitments jep77 makes to every player regarding the handling of personal data
Every byte of data exchanged between your device and jep77 is protected by industry-standard 256-bit SSL/TLS encryption. Your account credentials, payment details, and personal information are never transmitted in plain text.
jep77 does not sell, rent, or trade your personal data to any third party for their own commercial use. Your information is used solely to operate and improve the Platform and to fulfil our legal obligations.
All players are subject to identity and age verification. jep77 enforces a strict 21+ age requirement and uses document-based KYC to confirm player identity before any withdrawal is processed.
You have the right to access, correct, download, restrict, or request deletion of your personal data at any time. Contact jep77 support to exercise any of your privacy rights — we respond within 30 days.
Promotional communications from jep77 are always opt-in. You can withdraw your marketing consent at any time through your account settings or by contacting support — no complicated processes, no delay.
jep77 only retains your data for as long as legally required or operationally necessary. Once retention periods expire, data is securely deleted or anonymised in line with our published retention schedule.
Now that you know how jep77 protects your data, dive into our full range of games and markets. Sports betting, live casino, slots, and more — all in Indonesian Rupiah with local payment support.
🔞 21+ only | Play Responsibly | Trusted & Secure Platform